Last updated: 05-02-2026
Please read this refund policy carefully before making any payments. By proceeding with payment, you agree to the terms outlined below.
1.1 Science Hub Academy follows a fair and transparent refund policy for all fee payments.
1.2 Refund requests are processed under specific circumstances as outlined in this policy.
1.3 All refund requests must be submitted in writing to the academy administration.
| Time Period | Refund Percentage | Conditions |
|---|---|---|
| Before commencement of classes | 90% of tuition fee | Admission fee and processing charges are non-refundable |
| Within 7 days of class commencement | 50% of tuition fee | Valid reason required with supporting documents |
| After 7 days of class commencement | No refund | Except under exceptional circumstances |
3.1 For online payments processed through Razorpay, refunds will be credited back to the original payment method.
3.2 Refund processing time for online payments is typically 7-10 working days.
3.3 In case of failed transactions where payment was deducted but enrollment not confirmed, automatic refund will be initiated within 24 hours.
3.4 For duplicate payments, refund will be processed after verification within 5-7 working days.
The following components are non-refundable under any circumstances:
Medical Grounds: Full refund of tuition fee (minus non-refundable components) with valid medical certificate for long-term treatment.
Relocation: 75% refund of tuition fee with proof of relocation.
Academic Dismissal: No refund will be provided if admission is terminated due to disciplinary reasons.
Submit a written refund request with supporting documents to the administration office.
Administration verifies the request and supporting documents (3-5 working days).
Refund approved by concerned authority and amount calculated.
Refund processed through accounts department (online/offline as per original payment method).
Refund confirmation sent to applicant via email/SMS.
7.1 Admission cancellation must be requested in writing by parent/guardian.
7.2 All outstanding dues must be cleared before refund processing.
7.3 Academy property (ID cards, books, etc.) must be returned in good condition.
Accounts Department
Processing Hours: Monday-Friday, 10:00 AM - 4:00 PM
Science Hub Academy reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.